Warranty

Kiefer Manufacturing and Sales, LLC, Hereinafter referred to as “Kiefer” or “Kiefer Manufacturing” expressly warrants to you, the original purchaser of a Kiefer trailer, that on the date of purchase, the product was free from defects in the composition of materials and workmanship.

Structural Warranty
This structural warranty consists of the following parts:

Side rails attached to the floor
Floor cross members
Pull-type hitch/gooseneck steel frame structure

Items such as roof, doors, windows, ramps, stall dividers, flooring, axles, axle subframes, couplers, and anything not expressly stated are not included in the structural warranty. Further exclusions apply, and these are detailed in Section 9.6 below.

9.2 Warranty Duration and Notice Requirements

This warranty will not extend beyond the warranty period and will be initiated upon the date of sale to the original purchaser or 18 months after the trailer manufacture date, whichever occurs first.
In the event of a sale after the 18-month period from the manufacturer date, the warranty will be activated at the 18-month date, and the remaining balance of warranty coverage will apply from that date forward.

Coverage Periods:

8 Year Structural Coverage on Deluxe II Trailers, Genesis, and Freedom models.
3 Year Structural Coverage on EXLA, Evolution, Kargo King Enclosed Steel Framed trailers & Kruiser & car trailers.
1 Year Components Coverage for all models.
1 Year Leakage Coverage in the dressing room only where applicable.
1 Year Leakage Coverage on Kargo King trailers.
90 Day Structural Coverage on commercial use trailers (contract for hire), regardless of model.

The original purchaser must provide an authorized Kiefer Manufacturing dealer prompt notice of all defects. Upon receipt of such notice, the dealer will notify the original purchaser of their intentions to repair the trailer. Kiefer Manufacturing suggests that the original purchaser take the trailer to the dealer where it was purchased, though any authorized Kiefer Manufacturing dealer can perform the work.

There is an approval process for repairs; therefore, any repair costs incurred by the original purchaser prior to notification of an authorized Kiefer Manufacturing dealer may not be covered.

9.3 Warranty Transfer

The basic warranty is nontransferable.

9.4 Remedies Available From Kiefer Manufacturing

In the event of a defect in material or workmanship covered by this warranty, Kiefer Manufacturing, at its sole discretion, will:

Correct the defective work or replace the defective part on a no-charge basis.
Reimburse the original purchaser by paying a sum not exceeding the price charged by Kiefer Manufacturing for such work.
Kiefer Manufacturing may, at its option, require the defective part or trailer to be returned to a factory location for repairs. Any transportation costs to or from the dealer, factory, or authorized service center for inspection or repair are the sole responsibility of the trailer owner.

9.5 Remedies Not Available From Kiefer Manufacturing

The obligations stated above are the sole and exclusive remedies available from Kiefer Manufacturing. Kiefer will not be liable for any special, incidental, or consequential damages. Kiefer reserves the right to make design changes or add/improve its products without being obligated to make similar changes to products covered by the warranty.

9.6 What Is Not Covered By This Warranty

The following are not covered by this warranty:

Transportation costs to/from the dealer, factory, or service center for inspection or repair.
Trailers repossessed, involved in bankruptcy, or sold by a non-Kiefer Manufacturing dealer.
Tires (any claim must be made to the tire manufacturer).
Items not manufactured by Kiefer, including but not limited to assembled axles, windows, couplers, jacks, wheels, hinges, trim, living quarter components, and appliances. If warranted by the manufacturer, those warranties will apply.
Chipping of paint or coatings.
Graphics, vinyl, and paint.
Deterioration due to wear (e.g., sealants, caulking, brakes, bearings, hoses, batteries, hardware).
Modifications, additions, or accessories (not manufactured by Kiefer) added to the trailer after it was shipped from a Kiefer manufacturing facility.
Damage or loss caused by failure to follow recommended use and care of the trailer.
Damage or loss caused by failure to clean animal excretions from the trailer.
Axles — contact the dealer.
Damage or loss caused by animals or other cargo transported in the trailer.
Damage or loss caused by using the trailer for commercial purposes.
Damage or loss caused by failure to check and torque lug nuts properly.
Damage or loss caused by accident, negligence, abuse, misapplication, or misuse of the trailer.
Damage or loss caused by exceeding the Gross Combined Weight Rating (GCWR) of the tow vehicle, including the combined weight of the tow vehicle, trailer, cargo, and passengers, or exceeding the Gross Vehicle Weight Rating (GVWR) of the trailer.
Damage or loss caused by prolonged exposure to salt air, road salt, road de-icing agents, animal excretions, acid rain, industrial fallout, or uncontrollable acts of God or nature.
Injuries sustained by animals or damage to other items carried in the trailer.
Consequential or incidental damages, such as loss of time, inconvenience, loss of use of the vehicle, damage to animals, trailer, or property, or any fees incurred related to a warranty claim.

9.7 What Will Void This Warranty

Misuse of the trailer, commercial use, structural alterations, overloading, failure to perform normal maintenance, and/or performing unauthorized repairs will void this warranty.

9.8 No Other Warranties

This agreement is the complete and exclusive agreement between the original purchaser and Kiefer Manufacturing concerning the allocation of risks of damage or loss arising from component defects. This warranty is expressly made in lieu of any and all other warranties, expressed or implied, including the warranties of merchantability and fitness for a particular purpose. No one is authorized to make any further additional warranties on behalf of Kiefer Manufacturing. This agreement allocates the risks of damage or loss arising from product defects between Kiefer Manufacturing and the original purchaser, and both parties recognize this allocation.